CAREER OPPORTUNITIES

We are seeking a full-time, remote Sales Development Representative (SDR) to join the AC2 team. In this role, you will be at the forefront of our business growth, driving lead generation and developing sales opportunities.

 

As an SDR, you will be responsible for identifying and qualifying potential clients through outbound prospecting, building and nurturing a strong sales pipeline, and collaborating closely with the sales team to meet company goals. The ideal candidate is a proactive self-starter with excellent communication skills, a passion for technology solutions, and a strong drive to succeed in sales.

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Expectations & Responsibilities:​

• Lead Generation: Conduct outbound prospecting through calls, emails, and social media to identify potential clients and generate new business opportunities for AC2’s Wave WMS solutions.

• Qualifying Leads: Engage with inbound leads to understand their business needs, challenges, and fit for AC2’s solutions, qualifying them as sales opportunities.

• Appointment Setting: Schedule meetings or product demonstrations between qualified leads and the sales team to move prospects forward in the sales process.

• CRM Management: Maintain accurate and up-to-date records of all lead interactions and progress within the CRM (Customer Relationship Management) system.

• Market Research: Gather and analyze market and industry insights to refine prospecting strategies and better understand client needs.

• Collaboration: Partner with the marketing and sales teams to optimize messaging and campaigns, effectively targeting key decision-makers such as Heads of Operations, Chief Information Officers, and warehouse management teams.

• Follow-up: Perform timely follow-ups with leads to nurture relationships and guide them through the sales funnel.

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Qualifications:​

• Experience: 1-2 years of experience in hunting sales or business development, ideally related to Cloud, SaaS, Warehouse Management Solutions, Supply Chain Solutions, ERP Solutions, or Enterprise Application Solutions.

• Education: Bachelor's degree in IT, Business, or a related field (preferred but not required).

• Communication Skills: Excellent verbal and written communication skills, with the ability to clearly convey value propositions to potential clients.

• Tech-Savvy: Proficient in using CRM systems, email automation tools, and LinkedIn for prospecting.

• Self-Starter: Highly motivated, goal-oriented, and able to work independently with minimal supervision.

• Problem-Solving: Ability to understand client pain points and propose solutions that address their business challenges.

• Resilience: Persistent with a positive and professional attitude, capable of handling objections effectively.

• Team Player: A strong collaborator, willing to work with cross-functional teams to achieve common goals.

You will be responsible for successfully implementing and configuring Warehouse Management System(WMS) software solutions for our clients. Your role will involve working closely with the project team, clients, and other stakeholders to ensure a smooth and efficient implementation process. You will play a key role in helping our clients optimize their warehouse operations by leveraging the capabilities of world-class WMS software.

 

Expectations & Responsibilities:​

• Gather Requirements: Collaborate with clients to understand their warehouse management needs and gather detailed requirements for the WMS software implementation.

• Software Configuration: Configure the WMS software according to the client's requirements, including defining warehouse layouts, product catalog, order processing rules, inventory management settings, and other relevant parameters.

• System Integration: Collaborate with internal technical team to ensure seamless integration of the WMS software with other external systems such as Accounting System, ERP, Transportation Management and/or marketplace platforms such as Shopee/Lazada.

• Quality Assurance: Conduct thorough testing of the WMS software to ensure proper functionality and adherence to client requirements. Identify, troubleshoot and resolve any issues that may arise during the implementation process.

• Deployment Assistance and Patch Management: Assist in deploying patches in the SIT/UAT/Production environment as necessary, ensuring smooth and successful implementation.

• User Training and Support: Provide training to end-users on how to effectively use the WMS software. Offer ongoing support and address any user questions or concerns during and after the implementation phase.

• Documentation: Create and maintain comprehensive documentation including functional specifications, user manuals, and training materials.

• Customer Relations: Maintain a high level of professionalism and establish positive rapport with customers, ensuring exceptional customer service throughout the WMS software implementation process.

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Qualifications:​

• Fresh graduates are encouraged to apply.

• 5 full-time positions available.

• Work from Home with potential on-site client support

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills, with the ability to collaborate effectively with clients and internal teams.

• Familiarity with warehouse operations and inventory management principles will be an added advantage.

• Ability to multitask and prioritize tasks in a fast-paced environment.

• Attention to detail and commitment to delivering high-quality results.

You will participate in the comprehensive design, development, implementation, and support of cloud-native software applications with a focus on data-centric functionalities and the utilization of APIs.The job requires excellent programming skills and the ability to work as a cooperative team member to achieve team goals.

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If you love business application programming, we strongly encourage you to apply for this position:

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Expectations & Responsibilities:

• Design, develop applications and application components.

• Design, develop, and implement APIs to facilitate communication between different software applications.

• Test & debug and determine fixes for identified software defects.

• Train and support of multi-tiered software applications.

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Requirements:

• Candidate must love programming.

• Fresh graduates are encouraged to apply.

• Working as a team in developing mission critical business applications.

• Required skill(s): Java, JavaScript or React.js. Knowledge of SQL is an added advantage.

• Required language: English / Mandarin. Candidates who are fluent in Mandarin and/or English are preferred because the role requires candidate to interact with Mandarin-speaking and/or English speaking clients.​

• 5 full-time positions available.

As a Sales Consultant, you will play a pivotal role in driving our growth and expanding our customer base. Your primary responsibility will involve identifying and engaging potential clients, effectively showcasing the significant value our software brings to their warehouse operations and eCommerce endeavors.

 

Joining our team means being part of a dynamic and innovative work environment that fosters collaboration, creativity, and professional growth. This opportunity is ideal for individuals who are passionate about technology, sales, and supply chain management, as it offers the perfect platform to launch or advance your career. Become a Sales Consultant and contribute to our team's mission of revolutionizing the industry and making a lasting impact on businesses.

 

By embracing this exciting opportunity, you will join a team dedicated to driving supply chain excellence, shaping the future of warehouse management, and creating meaningful success for our customers.

 

Expectations & Responsibilities:​

• Identifying and targeting potential clients for our SaaS WMS solutions.

• Conducting consultative selling to address client needs and showcase our software's value.

• Building and maintaining strong customer relationships.

• Delivering persuasive sales presentations and demos.

• Leading negotiations and closing deals.

• Managing and tracking the sales pipeline.

• Staying updated on industry trends and market dynamics.

• Collaborating with internal implementation teams for seamless customer experience.

 

Qualifications:

• Preferred experience in the enterprise software domain.

• Excellent verbal and written communication skills in English.

• Proficiency in Microsoft Office applications.

• Strong focus on customer satisfaction and relationship building.

• Ambitious, driven, and goal-oriented.

• Flexible, adaptive, and resilient.

• Ability to multitask and work with minimal guidance.

The Software Support Consultant is responsible for responding to customer issues across multiple products and systems, including troubleshooting, identifying the root cause, devising workarounds/solutions, and guiding customers through corrective steps. A key component of this position involves providing technical and functional support to customers over the phone, chat, or email. Our Software Support team offers both product-level expertise and technical proficiency while continuously striving to enhance the customer experience when using our products.

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The job requires excellent communication skills and the ability to work cooperatively as a team member to achieve team goals.

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Expectations & Responsibilities:

• Support customers by providing technical and functional expertise over the phone, chat, and email.

• Manage support tickets and escalate for solutions when required.

• Maintain a high level of professionalism with customers and establish a positive rapport with every customer.

• Test, debug, and determine fixes for defects.

• Conduct training and develop guides/materials.

• Develop scripts and codes to improve the customer experience.

• Generate reports such as operation or KPI reports.

• Troubleshoot and resolve complex customer issues with minimal assistance.

• Act as the point of contact for customers.

• Identify and propose solutions to automate/streamline existing processes during non-support hours.

• Assist in deploying patches in the SIT/UAT/Production environment when required.

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Requirements:

• Fresh graduates are encouraged to apply.

• Required skills: Java, HTML5/CSS3/JavaScript, .Net, MS SQL Server or C#

• Ability to understand XML/JSON, SQL Jobs, Scheduler will be an added advantage.

Expectations & Responsibilities:​

• Testing of Warehouse Management System(WMS) web application and mobile apps

• Prepare test data

• Prepare test plan and perform testing

• Prepare training material

• Work closely with both support and development team to track software defects 

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Requirement:

• Effective verbal and written communication skills

• Proficiency in Microsoft Office applications, including Outlook, Word, Excel and PowerPoint

• Ability to multi-task

• Ability to work with minimal guidance, proactive, and able to work under pressure

• Fresh Graduates are encouraged to apply

• 3 positions available

The candidates shall involve in the overall project management of supply chain software applications.

The job requires excellent planning, communication and project execution skills ,and the ability to strategise and manage team members to achieve team goals.

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Expectations & Responsibilities:

• Manage project activities, report project status, organise & prioritise tasks, work closely with team members. 

• Risk/ Issues Management.

• Drive issue resolutions.

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Requirements:​

• Minimum 5 years of experience in project management.

• Must be a self-starter, motivated individual who works well under pressure.

• Required language: English.

• 1 full-time positions are available.

• Must be a Malaysian.

We are searching for a Solutions Consultant that will be responsible for working with potential customers in supply chain and logistics industries. Responsibilities will include determining the customer’s business challenges, articulating the value and capabilities of our solutions, and developing and presenting our software solutions.

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Expectations & Responsibilities:

• Active participation in sales and pre-sales activities with customers and potential customers in the RFP, discovery, solutioning, demonstration, and follow-up phases.

• Provide live demonstrations of our solutions that meets customer’s business needs.

• Customize demonstrations / presentations to address prospective client’s business needs.

• Self-learner, self-starter, results-driven attitude.

• Work closely with sales team.

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Requirements:

• Bachelor’s degree or equivalent work experience required.

• Domain expertise in supply chain & logistics industry.

• Proven sales attainment track record.

• Outstanding executive presentation, facilitation, and communication skills.

• Strong software technical acumen. Ability to learn new solutions, configure the demos, effectively present those solutions, and explain the value to customers.

• 1 full-time positions are available.

• 3-5 years of sales or presales experience required.